Head of Adult Services (Full-time, Exempt)

•Leads and manages the Adult Services Department, including programming, collections, outreach, and information services for adults and teens
•Works closely with the Assistant Head of Adult Services to establish departmental priorities and goals; coordinate staffing, scheduling, workflow, and day-to-day operations; plan regular department-wide and committee meetings; and ensure responsive services across
both Library locations
• Evaluates departmental services and stays informed of emerging trends, technologies, and
best practices; identifies opportunities for innovation, improvement, and continued growth
in response to community needs
• Provides direct public service, including reference, readers’ advisory, and technology
assistance
• Serves as an active member of the Library’s leadership team, contributing to Library-wide
planning, decision making, problem solving, and the development and implementation of
strategic and organizational priorities
• Leads and participates in Library-wide committees, teams, projects, and initiatives
• Collaborates across departments and locations to coordinate services, implement Librarywide
initiatives, address operational needs, and support effective and consistent
operations
• Supervises, coaches, and develops department staff; establishes clear expectations,
provides ongoing feedback and mentorship, conducts performance evaluations, and
supports professional growth
• Fosters a collaborative and communicative work environment and provides staff with the
guidance, training, and resources needed to deliver effective service and successfully
navigate challenges
• Builds and maintains relationships with community organizations and partners and
represents FCL at community and professional meetings and events
• Serves as Staff-in-Charge when assigned, exercising sound judgment in responding to
patron concerns, staff matters, emergencies, security issues, and other situations
• Other duties and responsibilities as assigned